Proof requests are handled on a first come first serve basis.
Unpaid proofs usually take about 3-4 weeks or more to complete at the moment. We have so many paid orders, they always get priority. Paid orders always get proofs in 1-2 business days.
Ordering online always puts you at the top of the proof list, after all, we wont print anything until we have your approval.
You can always call, email, or chat us (during office hours).