FAQs

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Ordering online is quite simple really. Simply navigate the site and find the decals you need. The quantity pricing breakdown is shown down below your product options on the right of the screen. To see pricing on certain items, you may need to enter your options along the right side of the page. The pricing will change based on your choices. You can customize your decals simply by entering your options and your quantity. Hit “ADD TO CART” at the very bottom. You can access your Shopping Cart anytime on the right side of the screen. Click Checkout to finalize your order by entering your shipping and payment information.

Turnaround time can vary from season to season. To check the most up to date turnaround times click here to see the Shipping Policy Page.

We accept Visa, Mastercard, and American Express credit or debit cards. We also accept purchase orders from approved schools along with personal checks via snail mail. You will need to order over the phone to pay with a check, money order, or purchase order. We will not start production on your order until the check or money order has been received and processed.

Yes, we welcome dealers to contact us at 1-800-525-9395 to inquire about discounts and pricing. You can also find more information and a contact form on our website. Click the Shopping Cart tab on the right side of the screen and click Wholesale Accounts.

Reordering is easy, either call us or place an online order for the same decals, then in the “additional comments” box just say “Reorder” and we will match it up to your last order. If you know your previous order number, that would be best, otherwise we may need to email you to confirm we are printing the right decals again for you. We keep all artwork and orders on hand for future reference, so its easy for us to see what and when you last ordered.

If you find your order is being declined with the online ordering process, please call us to place your order via the phone at 1-800-525-9395. The online ordering process is very secure, and for this reason it can often be touchy as to the exact details you enter about your credit card. Almost 90% of the time, credit cards are declined due to an incorrect billing address that does not match the one set for the card. If there is ever a problem with payment, please give us a call, we are happy to assist.

– We ship with UPS. International orders ship with UPS or USPS International. We offer UPS Overnight, and UPS Ground. All of these options are offered to you once you reach the Checkout portion of the ordering process. You will be able to see pricing for each option before you place the order. Pick up is also available for local Kansas City area orders.

Local customers in the Kansas City region are welcome to set their shipping option to “Pick Up”. When you get to the Shipping Options portion of the checkout process, instead of selecting “Fed Ex shipping options” or “USPS shipping options” simply select “PICK UP ORDER- shipping options”. There will be no charge and we will call you as soon as your order is ready to be picked up!

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