Award Decals, Inc.® is committed to providing its customers with quality products and exceptional service. If you are not satisfied with your purchase, you may be able return it within 30 days of the original purchase date if the product is defective, incorrect or damaged in shipping. Refunds for partial or full purchase price of the product are subject to approval of management and dependent on purchase circumstances and other factors such as, you received the incorrect product or a product damaged during the shipping process.
Because our products are highly custom, we are not able to exchange any custom printed items.
Return shipping charges are the responsibility of the customer.
Please allow 7 business days for your return to be processed. Any Approved Credit will show up on your credit card statement within 1 to 2 billing cycles.
Contact customer service at firstname.lastname@example.org for assistance in requesting a return of any of your item(s) or to report shipping damages or defects. Please do not send your return item(s) to Award Decals, Inc.® unless directed to do so by a customer service representative.